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Sr. Technical Editor - Technical Communications Job (Palo Alto, CA, US)

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Posting TitleSr. Technical Editor - Technical Communications
About UsVMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 500,000 enterprise and mid-market customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. We empower our customers by radically simplifying IT through virtualization software with a focus on three core missions: End-User Computing (EUC), Hybrid Cloud and Software-Defined Data Center (SDDC). Join our community – instigators of innovation and transformers of technology – as we envision and create what’s next in IT. Get connected to an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to imagine, define and deliver the future of IT. With 13,000+ employees and 50+ locations worldwide, we are passionately driven to make an impact while contributing back to the community. Ranked on the Forbes 100 Most Innovative Companies in the World list. Learn more at vmware.com/careers today!
Why Work for Our DivisionVMware’s world-class, award-winning RD team is comprised of thousands of top-notch computer scientists and software engineers that are transforming computing through virtualization. Members of the RD team voice their creative ideas and watch them become initiatives, participate in exciting short-term and long-term products on the VMware roadmap, initiate advanced research projects, and/or write and test code that ships. At VMware, our engineers continue to learn and grow by working with top professionals from around the world and recent graduates of top universities and by taking advantage of our extensive internal training opportunities and generous external education assistance program. RD team members work on the latest computing equipment and have access to the ACM and IEEE libraries. VMware has RD offices in: Silicon Valley; Burlington, MA; Cambridge, MA; Broomfield, CO; Sofia, Bulgaria; Aarhus, Denmark; London, UK; Herzliya, Israel; Bangalore, India; and Beijing, China.
Job DescriptionTechnical Editor, Technical Communications, Location: Palo Alto, CA

Job Description

The Technical Editor is responsible for editing technical product information, including end-user and developer product documentation, Web pages, and Knowledge Base articles. VMware Technical Editors work closely with writers to apply the principles of minimalist writing, task-based writing, and content reuse strategies to their content. Technical Editors also work with information architects and members of other departments, such as Legal, Web Marketing, Localization, and User Experience to ensure the quality of product information.

Responsibilities

Provide technical editing services for the Technical Communications department.
Edit installation guides, system administration guides, and user guides for a technical audience.
Assist with the definition of DITA XML usage guidelines.
Assist with the design and architecture of customer documentation.
Ensure that VMware customer documentation meets VMware quality standards.
Work with the Editing team to maintain the VMware Style Guide and update it as necessary.
Work with technical publications managers and project managers to ensure timely editing of documentation.
Requirements

BA or BS degree in English, Journalism, or related field
Excellent verbal, writing, and communication skills.
4+ years experience as a technical editor at high tech software companies.
Able to perform major restructuring and rewriting of documents.
Clear understanding of the software development process.
Able to work in a fast-paced environment and meet tight deadlines.
Familiar with DITA, HTML, online help systems, and content management systems.
Must understand editing requirements for translation, localization, and globalization.
Pluses

Experience working in a structured authoring environment.
Experience with XMetal (or other XML editing tool) and Trisoft CMS.
Project management experience.
Experience editing documentation intended for IT users.
LocationPalo Alto, CA, US
Requisition Number46662BR
EEO StatementVMware is an equal opportunity employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Equal opportunity and consideration are afforded to all qualified applicants and employees in personnel actions, which include: recruiting and hiring, selection for training, promotion, rates of pay or other compensation, transfer, discipline, demotion, layoff or termination. VMware does not unlawfully discriminate on the basis of race, color, religion, sexual orientation, marital status, pregnancy, gender identity, gender expression, family medical history or genetic information, citizenship, national origin or ancestry, sex, age, physical or mental disability, medical condition, veteran status, military status, or any other basis protected by federal, state or local law, ordinance or regulation. VMware also makes reasonable accommodations for disabled employees consistent with applicable law. Further, it is the policy of VMware to maintain a working environment free of all forms of harassment.
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